Это была не учетная запись пользователя, а аккаунт разработчика(то есть я выкладываю свои приложения в Google Play). И этот аккаунт со всеми приложениями пропал и в браузере и в google play. Вот оферта, которую я принимаю во время регистрации.
https://play.google.com/intl/ALL_ru/about/develope...
У разработчиков нету таких правил касательно запрета иметь несколько аккаунтов. Вот цитата из этих правил: "Компания Google может ограничить количество аккаунтов Разработчика, предоставляемых вам или организации, которую вы представляете."
То есть они сами предполагают использование нескольких аккаунтов, но якобы могут ограничить количество. Раньше я видел там правило, что нельзя регистрировать одному разработчику несколько аккаунтов(но не было запрета на использование нескольких аккаунтов), теперь видимо и этого нет.
Вот наш диалог:
- Google: "This is a notification that your Google Play Publisher account has been terminated.
REASON FOR TERMINATION: Prior violations of the Developer Program Policies and Developer Distribution Agreement by this or associated accounts as outlined in previous emails sent to the registered email address(es) of the Publisher account(s).
Google Play Publisher suspensions are associated with developers, and may span multiple account registrations and related Google services.
You can visit the Developer Policy Center to better understand how we enforce Developer Program Policies. If you’ve reviewed the policy and feel this termination may have been in error, please reach out to our policy support team.
Do not attempt to register a new developer account. We will not be restoring your account at this time.
The Google Play Team"
- Я: "Please explain the reason for deleting my account? Is this some kind of mistake? I do not understand."
- Google: "Hello,
Thanks for contacting the Google Play Team.
After review of your appeal, we're unable to reinstate your developer account.
Your Google Play Developer account has been terminated due to multiple violations of the Developer Program Policies by an associated Google Play developer account. We’ve reviewed and confirmed this association.
Google Play Developer account terminations are associated with developers and may span multiple account registrations and related Google services. Do not attempt to register a new developer account. Any new accounts will be closed and your developer registration fee will not be refunded.
We recommend that you use an alternative method for distributing your apps in the future.
Thank you for your understanding."
- Я: "Hello,
Explain to me, please, what account are you talking about? I do not understand. Most likely, you were mistaken. I suspect that someone has decompiled my my apk-file and published it without my knowledge under a different package name. Sometimes I enter via VPN, perhaps other developers also enter via this VPN, and we had the same IP address."
- Google: "Hello,
Thanks again for contacting Google Play Developer Support.
As much as I'd like to help, I’m not able to provide any more information or a better answer to your question.
In our previous email, I made sure to include all the information available to me."
- Я: "Hello. I ask you to figure it out and help in my problem. Could you send my question to a specialist who can provide more information?
You blocked my developer account because of violations allegedly on a different account. Although I only have this one account, there were no others. My account exists for more than 3 years, has several million installations. Therefore, I want to achieve justice. I ask to either restore my account or provide information on specific violations. I do not know about any other accounts, I think you confused me with someone.
In the event that you cannot tell me anything new, provide me with the contacts of your legal department, I want to send a lawyer's request.
I'm sorry that I took your time with my letters, but I was blocked unfairly and now I lose 10,000 installations every day."
Они отвечали через 12-24 часа, с момента моего последнего сообщения уже прошло 10 дней.